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ITIL An Introduction

ITIL Service Management Foundation Certification is a first step to start the career in ITIL. The foundation certification is a passport for the next certificates: practitioner and manager (master).

ITIL An Introduction

Postby prdeshpande » Sun Nov 08, 2009 10:22 am

Hi team,

Welcome to the first post on ITIL on our very own Mumbai IT Pro. I would like to taje this opportunity to thanks Ashwin and entire Mumbai IT pro team to provide us this platform where we all can share our thoughts.

Today we will start with the intoduction of ITIL and a brief history of the same.

Please check download section for ITIL Introduction document for details. This is an extract of a ITSMF publication.. It provides good introduction of ITIL and its background.

I do welcome your comments on this topic so discussion can continue...

Thanks
prdeshpande
 
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Re: ITIL An Introduction

Postby ashwin » Sun Nov 08, 2009 11:11 am

prdeshpande wrote:Today we will start with the intoduction of ITIL and a brief history of the same.


Good initiative Prasad. A nice way how we can learn together.
I can see here is the document that Prasad is referring to: ITIL Introduction

Waiting for your next update :)
Ashwin U. Kini
Regional Chairman (APAC), Global IT Community Association (GITCA)
President, MumbaiITPro User Group
ashwin
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Re: ITIL An Introduction

Postby cyrilthomas » Mon Nov 09, 2009 6:39 pm

Hey Prasad,

This is really good, as for me before actually attending the course outside i have a fair idea of ITIL and its functions now... This training has proved really good for me.. Hope to get more on ITIL and other IT Governance subjects from you and other enthusiastics....

Cheers
Cyril Thomas
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Re: ITIL An Introduction

Postby prashantm78 » Mon Nov 16, 2009 7:47 pm

Hi Prasad,

It was nice session on ITIL conducted by you. In that small session i've cleared many terminology about ITIL. Thank you very much.

However, i would highly appreciate you if you would post that ITIL .ppt presentation on Mumbai IT Pro portal.

Regards,

Prashant Mehta
prashantm78
 
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